As a small business owner, you understand the importance of managing relationships with potential and current customers. To improve your customer service, you need to invest in a good customer relationship management (CRM) software. CRM software provides a platform to maintain a database of customer interactions, sales process, and customer feedback. With a CRM software, you can also automate repetitive tasks, manage leads, and streamline your sales process.
However, just like any other software, not all CRM software is suitable for Mac users. In this article, we will review the 10 best Mac CRM software for small business to boost productivity and sales.
1. HubSpot
HubSpot is a popular and reliable CRM software for small business owners. The software is easy to use, and it has a free plan that includes unlimited users, contacts, and up to 1,000,000 contacts per account. Additionally, HubSpot provides a platform to manage marketing, sales, and customer service in one place.
With HubSpot, you can track interactions with potential and existing customers, automate your sales process, and get insights into your sales team’s performance. HubSpot also integrates with other tools like Google Calendar and Zapier to streamline your workflow further.
2. Zoho CRM
Zoho CRM is an excellent choice for small business owners who want a comprehensive CRM solution. The software includes features like lead and contact management, sales forecasting, email marketing, and customer service management. The software also provides integration with third-party applications like G-Suite and Microsoft Office 365.
Zoho CRM also has a mobile app, making it easy to manage your business on the go. The app includes features like voice notes, barcode scanning, and location tracking.
3. Salesforce CRM
Salesforce CRM is a powerful and reliable CRM software used by many small businesses worldwide. The software includes features like lead management, opportunity tracking, email marketing, and social media integration. You can also automate your sales process with Salesforce CRM’s workflow engine.
Salesforce CRM also provides an app store with over 3,000 different third-party applications that integrate with the platform. You can use these applications to extend the functionality of the software further.
4. Insightly
Insightly is another great choice for small business owners who want a CRM software that can manage both leads and projects. The software includes features like contact management, project management, email marketing, and social media integration.
Insightly also provides integration with popular applications like G-Suite, Microsoft Office 365, and MailChimp. Additionally, Insightly has a mobile app that allows you to manage your business on the go.
5. Pipedrive
Pipedrive is a popular CRM software that uses a visual pipeline management system to manage leads and deals. The software includes features like lead management, contact management, email integration, and automation capabilities.
Pipedrive also provides a mobile app that includes features like phone calls, email notifications, and reminder notifications.
6. Freshsales
Freshsales is a cloud-based CRM software that includes features like contact management, lead management, email marketing, and reporting. The software also includes a built-in phone system, allowing small business owners to make and receive calls through Freshsales.
Freshsales also provides integration with popular applications like G-Suite, Microsoft Office 365, and MailChimp. Additionally, Freshsales has a mobile app that makes it easy to manage your business on the go.
7. Copper
Copper is a unique CRM software designed to integrate seamlessly with Google’s G-Suite. The software includes features like contact management, lead management, email marketing, and automation capabilities. Additionally, Copper provides an intelligent assistant that manages tasks like data entry and lead follow-up automatically.
Copper also provides a mobile app that includes features like click-to-call and email templates.
8. Nimble
Nimble is a social CRM software that helps small business owners build relationships with potential and current customers. The software includes features like contact management, social media integration, email marketing, and automation capabilities.
Nimble also provides integration with popular applications like G-Suite, Microsoft Office 365, and MailChimp. Additionally, Nimble has a mobile app that makes it easy to manage your business on the go.
9. Apptivo
Apptivo is an all-in-one CRM software that includes features like contact management, lead management, project management, and financial management. The software also includes an email marketing tool and automation capabilities.
Apptivo also provides integration with popular applications like G-Suite, Microsoft Office 365, and Zapier. Additionally, Apptivo has a mobile app that allows small business owners to manage their business on the go.
10. Streak
Streak is a unique CRM software that integrates with Gmail. The software includes features like contact management, email marketing, and automation capabilities. Additionally, Streak provides a platform to manage projects and provides a mobile app for managing your business on the go.
FAQs
1. What is CRM software?
CRM software is a platform that helps small business owners manage customer interactions, sales processes, and customer feedback. The software provides a way to maintain a database of customer information, automate repetitive tasks, and streamline your sales process.
2. Why do small business owners need CRM software?
Small business owners need CRM software to improve customer service, automate repetitive tasks, manage leads, and streamline their sales process. Additionally, CRM software provides insights into sales team performance and enables small business owners to make data-driven decisions.
3. Which is the best CRM software for small business on Mac?
The best CRM software for small business on Mac includes HubSpot, Zoho CRM, Salesforce CRM, Insightly, Pipedrive, Freshsales, Copper, Nimble, Apptivo, and Streak.
In conclusion, investing in a good CRM software is crucial for small business owners who want to improve customer service, manage leads, and streamline their sales process. With the 10 best Mac CRM software reviewed in this article, small business owners can make an informed decision on which software is best for their business.
